Junior Risk Analyst - Italian Market
- Greentube Malta Ltd.
- Birkirkara BKR
- Presence / Mobile
- Work experience
- Quality Management, Quality Assurance
Are you detail-oriented, analytical, and ready to kick-start your career in risk management within the dynamic world of iGaming? Greentube is on the lookout for a motivated Junior Risk Analyst to support our growing operations in the Italian market. This is an exciting opportunity to become part of a collaborative team focused on fraud prevention.
If you’re a strong team player, fluent in Italian and English, and looking to develop your skills in a fast-paced, innovative environment, we’d love to hear from you!
Your tasks
- Adhere to corporate wide and team specific policies, procedures and guidelines.
- Perform KYC related tasks including verification of documentation in line with operational procedures.
- Analyse and handle charge back disputes.
- Handle the processing of payouts according to operational requirements.
- Assist in conducting PEP, sanctions and adverse media checks and escalate internally any findings or concerns.
- Assist with monitoring and investigating accounts which come with higher fraud and AML risk factors.
- Investigate flagged accounts generated by the monitoring tools used by the team.Identify and analyse suspicious gaming activities.
- Take any necessary actions on customer accounts in accordance with procedures and guidelines.
- Collaborate with other teams to manage player accounts, continuously enhancing the customer experience while ensuring compliance.
- Actively participate in improving internal procedures and processes.
- Report on pending items to the team seniors or team lead.
- Assisting or working on any other tasks as requested by management.
Your profile
- A fluent communicator in both Italian and English, written and spoken.
- Experience in Customer Support, KYC, Risk, Fraud or Payments within sectors such as iGaming, Fintech, Banking, or similar industries is preferred.
- Details matter to you! You're quick to pick up on anything that doesn’t look right.
- Able to demonstrate flexibility and responsiveness in a rapidly evolving industry.
- An awesome team player, eager to learn and improve.
- You uphold values of respect and collaboration.
- You are receptive to feedback and committed to personal and professional growth.
Our offer
- Comprehensive Private Health Insurance - Enjoy full health coverage, including dental care and regular eye check-ups, to keep you in top shape.
- €300 Wellness & Home Office Allowance - Invest in your well-being or create the perfect work-from-home setup.
- €1,500 Annual Personal Development Budget - Advance your career with courses, certifications, and training of your choice.
- Hybrid Work Model - Maintain a healthy work-life balance with 2-3 days per week at the office and the flexibility to work from home the rest of the week.
- Work from Anywhere in Europe - After passing probation, enjoy the freedom to work remotely for up to three months per year from anywhere in Europe.
- Exciting Company Events & Team Building - Twice a year, we host major company events, plus regular team-building activities to keep things fun and engaging.
- Weekly Office Lunch - Enjoy a complimentary lunch once a week at the office, sourced from Malta’s best eateries.
- Unlimited Fresh Fruit & Drinks - Stay refreshed with a selection of healthy snacks, beverages, coffee, tea, and a fully stocked kitchen—including a cereal bar!
- Mental Health Support - Your well-being matters. Receive vouchers for one of Malta's top mental health clinics to support your mental health.
- Specialized e-Learning Platform - Gain exclusive access to iGaming-specific courses and training materials to enhance your expertise.
- On-Site Parking - Enjoy the convenience of dedicated on-site parking at our office. No stress, no searching, just drive in and get started with your day.
About Greentube Malta
Birkirkara, Malta
www.greentube.com
- Pippa Attard
- Senior Talent Acquisition Specialist
