Risk Analyst - Italian Market
- Greentube Malta Ltd.
- Birkirkara BKR
- Presence / Mobile
- Work experience
- Quality Management, Quality Assurance
We’re looking for a motivated and detail-oriented Risk Analyst to strengthen our growing team focused on the Italian market. In this role, you will be responsible for monitoring, analysing, and escalating player activity to ensure compliance with regulatory standards and internal policies.
You’ll work closely with colleagues across departments to safeguard our operations against fraud, AML risks, and other irregularities, while contributing to a safe and engaging player experience. If you thrive in a dynamic, fast-paced environment and have a passion for risk and compliance, we’d love to hear from you.
Your tasks
- Adhere to corporate wide and team specific policies, procedures and guidelines.
- Review and investigate customer accounts that have been flagged by internal tools, ensuring timely and accurate follow-up.
- Conduct PEP & sanctions and adverse media checks and escalate internally any findings or concerns.
- Proactively escalate accounts, depending on the matter at hand and handle incoming escalations from other teams within the organisation.
- Oversee payouts and assist as required.
- Identify and analyse suspicious gaming activities.
- Take any necessary actions on customer accounts in accordance with procedures and guidelines.
- Provide internal and external feedback, including detailed reviews, on customer account status.
- Analyse player reports and provide feedback on as required.
- Oversee KYC related tasks including verification of documentation in line with operational procedures and support the Team in processing documents, payouts and review deposits.
- Provide internal and external consultations on customer account statuses.
- Maintain a close working relationship with the seniors and team lead, proactively participate in enhancing processes and procedures.
- Act as point of reference for the junior analysts as needed.
- Assisting or working on any other tasks as requested by management.
Your profile
- A fluent communicator in both Italian and English, written and spoken.
- You have at least 1 year of experience working in Anti-Money Laundering and Fraud/Payments within the iGaming industry.
- An awesome team player, eager to continue developing in Risk related areas.
- Details matter to you! You're quick to pick up on anything that doesn’t look right.
- Able to demonstrate flexibility and responsiveness in a rapidly evolving industry.
- You uphold values of respect and collaboration.
- You are receptive to feedback and committed to personal and professional growth.
- You are able to work under pressure and multitasking.
Our offer
- Comprehensive Private Health Insurance - Enjoy full health coverage, including dental care and regular eye check-ups, to keep you in top shape.
- €300 Wellness & Home Office Allowance - Invest in your well-being or create the perfect work-from-home setup.
- €1,500 Annual Personal Development Budget - Advance your career with courses, certifications, and training of your choice.
- Hybrid Work Model - Maintain a healthy work-life balance with 2-3 days per week at the office and the flexibility to work from home the rest of the week.
- Work from Anywhere in Europe - After passing probation, enjoy the freedom to work remotely for up to three months per year from anywhere in Europe.
- Exciting Company Events & Team Building - Twice a year, we host major company events, plus regular team-building activities to keep things fun and engaging.
- Weekly Office Lunch - Enjoy a complimentary lunch once a week at the office, sourced from Malta’s best eateries.
- Unlimited Fresh Fruit & Drinks - Stay refreshed with a selection of healthy snacks, beverages, coffee, tea, and a fully stocked kitchen—including a cereal bar!
- Mental Health Support - Your well-being matters. Receive vouchers for one of Malta's top mental health clinics to support your mental health.
- Specialized e-Learning Platform - Gain exclusive access to iGaming-specific courses and training materials to enhance your expertise.
- On-Site Parking - Enjoy the convenience of dedicated on-site parking at our office. No stress, no searching, just drive in and get started with your day.
About Greentube Malta
Birkirkara, Malta
www.greentube.com
- Pippa Attard
- Senior Talent Acquisition Specialist
